Coinsdo Documentation
English
English
  • 👋Getting started
  • General
    • 📚CoinsDo Open API
      • 📗General
        • API URL
        • Supported networks
        • Supported Tokens
        • How to make API request
      • 📘CoinSend
        • Get device info
        • Adding a new approval device
        • Dispatch/Withdrawal
      • 📙CoinGet
        • Get deposit address
        • Callback notification
        • Convert BCH address
        • Manual Collection
        • Get address balance
    • 🖥️(Deprecated) Run on Windows Subsystem for Android
    • 🖥️Run on Ubuntu Desktop Environment
    • 🖥️Run on Google Cloud Platform (GCP) using QEMU
  • CoinWallet
    • Introduction
    • Setup
      • Creating a wallet
      • How to setup custom TEE
      • Import wallet
      • Exporting private keys
      • Add wallet addresses
    • How to
      • Recovering assets sent wrongly to another EVM-compatible network
      • Address Book
      • Add new token
      • Sending and receiving crypto currencies
      • Activity
      • How to activate EOS account
      • How to manually set gas fee?
      • What is Advanced Mode and how to turn on?
      • Reset wallet password
      • Add NFT
      • Send NFT
      • Delete Private Key
      • How to convert Ethereum's MATIC to POL?
    • FAQ
      • What is cold wallet?
      • What are gas fee?
      • What is inactive address/account on TRX?
      • What if I send crypto to a wrong address?
      • What is 'The address TRX balance is less than the gas fee required'?
      • How to recover assets wrongly transferred to the same address on different blockchain?
      • Why do I need to approve token?
  • CoinGet
    • About CoinGet
    • Setup
      • Add CoinGet Client
      • Configure Collection Address
      • Currency control
      • Receiving address
    • How to
      • Manual collection
      • Add receiving record
      • Add NFT project
      • Open EOS account
      • Activate Link for EVM-Compatible Networks
    • FAQ
  • CoinSend
    • About CoinSend
    • Setup
      • Add CoinSend Client
      • Setup Sub-Account and CoinSign
      • Authorize Sub-Account to approve transactions
      • Currency control
      • Add dispatch record
      • Approving dispatch record
    • How to
      • Dispatching record
      • Receiving record
      • Robot account
      • Reset password
      • Change sub-account password
      • Open EOS account
    • FAQ
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  1. CoinWallet
  2. FAQ

What if I send crypto to a wrong address?

After a successful transfer on the blockchain, it is not possible to cancel or withdraw it, but only to contact the recipient to transfer it back for you. If you accidentally transfer to the wrong address, it is only possible to retrieve your assets if you find the owner of the address. Please carefully recall the origin of this recipient address and attempt to recover it by:

  1. If the recipient address is your recipient address on another platform: please contact the recipient platform staff for a refund;

  2. If the payee address is your friend's payee address: contact your friend to explain the situation and ask him to return it to you;

  3. If the payment address is the contract address of a token: contact the project owner and ask if they can transfer it back for you.

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Last updated 1 year ago